I had an oil change, tire rotation, reapply of Diamond Fusion (which I love), and trying to figure out why it was randomly shutting off to which they did a complete computer reset and upgrade. That staff were awesome like always and so friendly, they give you regular updates.
Very nice! Chris Orr did everything online. I told him what I needed and he got me what I Needed without a bunch of extra games. One day, start to finish. Even if he is a NY Yankees fan! #RedSoxalltheway. The gentleman who showed me the features on my new car was amazing! I love my new Trax!
I truly appreciated John Lewis's help and assistance with my recent breakdown of my A/C unit - although it was an expensive fix, he helped alleviate a small portion of the cost with discounts, which were much appreciated
Set up appointment, got there, appointment not in the system, no reserved loaner car. All issues resolved and car issue fixed. Just received an appointment reminder for the same vehicle that I did not schedule. I will call suburban on Monday to correct the situation.
when I bought my corvette I was told that would get three free oil changes .But when I took the car in for an oil change on august 28 the service manager told me the car should have been here in july for the free service.I was never informed about this.So I paid 93.06$ for an oil change which is redicules.I will never be back Neither will my family or anyone else that I know