Everything was good. I brought my vehicle in for a oil change. I believe one and a half hours is way to long. I think you should have quick lanes like Ford! I could have done this service myself in half the time.
We are tired of having to bring our truck in for service this was the 10th time bringing our 50000$ pos in for service gm states that there trucks are built with quality and dependability but we have yet to see that in our 2016 2500hd very unhappy and it's sad that gm won't do anything about it
Just came in to get a regular oil change for my 2014 Chevy Malibu. The staff was extremely helpful, and very friendly inside while I waited. Once my car was done, they came inside to get me, gave me a brief overview of my car and it’s status- then sent me on my way!
It took almost 2 hours for a scheduled oil change and tire rotation. After an hour and forty five minutes, I was told by the service attendant that he thought they were complete, but that they forgot to do the tire rotation and that it would just be a little longer. Two hours was a little excessive for what was scheduled. On a positive note, the people I dealt with were very pleasant and kind.